# Techspire IT > Techspire IT is an Authorised Claromentis Partner: a UK company that sets up and > supports the Claromentis digital workplace, remotely, for organisations anywhere. > One platform for the intranet with AI search, business process automation and > learning management. Founded in 2025 by Harsh Divecha, who spent seven years > running Claromentis for more than 850 users in more than 20 countries at a > healthcare group. A standard implementation takes 6 to 8 weeks from agreed scope > to go-live. The intranet is the base; process automation and learning are optional add-ons. Last updated: 2026-10-16 Key facts: Techspire IT is UK-based, founded March 2025 (Companies House: TECHSPIRE IT LIMITED), and is an Authorised Claromentis Partner (partnership announced on the Claromentis blog at https://www.claromentis.com/blog/claromentis-partners-with-techspire-it). Founder Harsh Divecha managed Claromentis at scale (more than 850 users in more than 20 countries) at a multinational healthcare group before founding Techspire IT. A standard Claromentis implementation takes 6 to 8 weeks from agreed scope to go-live, with configuration and training. Custom or integration-heavy work has its own timeline. The platform is modular: Intranet is always the base, while Business Process Automation and Learning Management System are optional add-ons, and customers pay only for the modules they use. Branded mobile apps for iOS and Android are available as optional add-ons. The licence is an annual recurring fee, billable annually, half-yearly, or quarterly, with one-time costs for cloud installation and structured live onboarding sessions via Zoom with dedicated Claromentis Onboarding Specialists. Operating hours are Monday to Friday, 09:00 to 17:00 UK time, and Techspire IT serves organisations anywhere, remotely. Claromentis licensing starts at around 20 users. ## Start here - [Claromentis demo](https://techspireit.co.uk/claromentis-demo/): The 30-day Claromentis demo. A working Claromentis 11 portal, branded and set up for the requester, that they log into themselves rather than a guided click-through. No credit card, no automatic rollover, and if the requester wants longer, Techspire IT asks Claromentis for an extension. The page runs three demonstrations of the real product: AI Search, the AI Chat Assistant answering from the portal's own content and citing the source document, and Policy Manager showing who has accepted the current version of a policy. States plainly that Claromentis licensing starts at around 20 users, so smaller teams are told straight away rather than given a proposal they cannot accept. Indicative year-one cost for 30 to 100 users is GBP 8,000 to GBP 25,000 including implementation; per-user pricing is not published. The figure depends on scope: data migration, integrations with other systems, and the number of workflows and courses all move it. Includes a five-question FAQ and a 30-minute walkthrough booking option. - [Techspire IT homepage](https://techspireit.co.uk/): Overview from Techspire IT, an Authorised Claromentis Partner: one place for employees to find answers, run processes and complete training. The intranet is the base and AI search comes with it on Claromentis's cloud; business process automation and learning are optional add-ons. Also covers the founder's credentials, the typical year-one cost, a seven-question FAQ and the free 30 day playground. ## Core Claromentis services - [Core Intranet Applications](https://techspireit.co.uk/core-intranet-applications/): Always the base of any Claromentis deployment. Includes people directory, news, document management, knowledge base, AI-powered policy manager, and AI search. One login, one admin panel. - [Enterprise RAG: AI Knowledge Management](https://techspireit.co.uk/enterprise-rag/): AI answers from an organisation's own intranet content (policies, documents, pages, news and Knowledge Base articles). Every answer links its source, and search and AI overviews follow the permissions the intranet already has. The AI is part of the Claromentis Intranet licence on Claromentis's cloud, with no separate AI product to buy. Set up by Techspire IT, with training and first-line support. "Enterprise RAG" is Techspire IT's name for Claromentis's AI Search, AI Overview and AI Assistant. - [Business Process Automation](https://techspireit.co.uk/business-process-automation/): Business process automation software in Claromentis: each request gets a form, an owner, approvals by your rules and a record of every change. Starts from Claromentis templates for purchase, IT support and invoice requests, return-to-work interviews and performance reviews; an add-on licensed with the intranet. - [Joiners, Movers and Leavers (JML) Process](https://techspireit.co.uk/starters-movers-leavers/): What a JML process is, the joiner, mover and leaver workflows step by step with who owns each step, and how Techspire IT builds it in Claromentis InfoCapture as one tracked request. A Business Process Automation use case. - [Learning Management System](https://techspireit.co.uk/learning-management-system/): Compliance training software inside the Claromentis intranet. A course goes to the people who need it, reminders chase those who have not finished, and each completion is a dated record that can be produced when someone asks. The page follows one mandatory course from publishing to evidence, lists five things to check before signing, says who sets it up and offers a 30 day playground. - [Pricing](https://techspireit.co.uk/techspire-it-pricing/): Claromentis pricing in plain pounds. For 30 to 100 users, typically £8,000 to £25,000 in year one for the Intranet with Business Process Automation or the Learning Management System, covering the licence, the work to get live and the cloud installation, fixed in a written quote before work starts; what is charged on top, what moves the price, and a free 30-day playground. ## Key blog content - [AI Knowledge Base: A Guide for Internal Teams (2026)](https://techspireit.co.uk/ai-knowledge-base/): What an AI knowledge base is (software that answers a question in plain language from an organisation's own content and links the source) and the kind most guides leave out, the one staff ask. Written after reading the pages Google ranks first for "AI knowledge base" in the US and the UK: fifteen loaded, every one is about customers and support, and one mentions an intranet. Covers the three kinds (the one customers ask, the one staff ask, the one a person builds for themselves), how it differs from a chatbot and from enterprise search, and three questions for the staff kind: where it lives, who may see which answer, and how the reader checks it. Figures: 47% of digital workers struggle to find the information they need (Gartner, 2023); 78% of organisations reported using AI in 2024, up from 55% the year before (Stanford HAI, AI Index 2025); 66% rely on AI output without evaluating its accuracy and 56% are making mistakes in their work because of AI (KPMG and the University of Melbourne, 2025). Includes a three-question check that says where to start before any AI is switched on, a self-playing demo of Claromentis search answering a question with its source, five questions before you choose, a six-question FAQ and a two-minute audio overview. In Techspire IT's own tests on a Claromentis 11 demo portal, all seven AI assistant answers listed their sources (demo content, not a promise). By Harsh Divecha, October 2026. - [What Is Employee Self-Service? A UK SME Guide (2026)](https://techspireit.co.uk/employee-self-service-uk-smes-2026/): What employee self-service (ESS) is, and the two things every top-ranking definition leaves out. ESS is software that lets staff handle their own HR admin, personal details, leave requests, payslips and policies, without going through HR for each one. Written after reading the top twenty results on Google and on Bing for "what is employee self-service", every one of which comes from an HR or payroll vendor (PeopleHR, Zendesk, ServiceNow, Sage, ADP, BambooHR, Personio, TechTarget, Microsoft Learn) and every one of which frames it as a form: update a field, submit a request, wait for approval. The first gap is the deskless or frontline worker, who has no company login to self-serve from in the first place. The second is that self-service is also finding an answer, not only filling in a form: an employee requests leave a handful of times a year but looks something up constantly. Key stats: 47% of digital workers say they struggle to find the information they need to do their job (Gartner, 2023), and knowledge workers spend around 19% of the working week searching for and gathering internal information (McKinsey Global Institute, 2012). Covers what ESS actually lets staff do, why the definitions all sound the same, what it leaves out for a deskless workforce, the benefits and the risks for a UK SME, what it costs, standalone HR portal versus self-service built into your intranet, how to choose an approach, and whether to upgrade in 2026. Includes an interactive Self-Service Reach Test, five questions on whether your current setup reaches the whole workforce or only the people already at a desk, and a Claromentis My Profile screen showing which fields an employee edits themselves and which three an administrator sets once. FAQ covers ESS in simple terms, whether it is the same as an HR portal, whether it works for staff without a desk, the difference between HR self-service and a knowledge base, and what it costs a UK SME. Author Harsh Divecha, Techspire IT, published September 2026. - [Why Employees Ignore Company Policies (and the Fix That Actually Works for UK SMEs)](https://techspireit.co.uk/why-employees-ignore-company-policies/): Why staff ignore written policies, and the no-blame fix. The argument is that non-compliance is almost never defiance: a policy nobody can find, nobody can prove they read, and nobody senior visibly follows is a policy that will be ignored, and the fix is to make it findable, provable, practical and led by example rather than to write a sterner version. Covers the Acas Code uplift exposure when a policy cannot be evidenced, why a signed induction pack is not proof of a current policy being read, and how acceptance tracking in a policy manager turns an assertion into a record. Written for UK SMEs of roughly 10 to 500 staff. Published 2026-08-31. - [Business Process Automation Software for UK Businesses: The 2026 Guide](https://techspireit.co.uk/business-process-automation-software-for-uk-businesses-the-2026-guide/): A neutral, fit-based buyer's guide to business process automation software for UK businesses, comparing the four main tools in 2026, Claromentis (via Techspire IT), Microsoft Power Automate, Zapier and Monday.com, by what each actually does and who it suits. Explains what BPA software is (it turns a manual, repeatable process into a self-running digital workflow with an audit trail, ideally no-code) and what good software should do (no-code building, e-forms, multi-stage approvals, SLA timers, dashboards, audit trails, integrations). On why it matters: UK employees lose around 15 hours a week to core admin tasks (Ricoh, 2025), SafetyCulture/YouGov model UK managers' wasted time at £13.2 billion a year, and UK SMEs gain 7 to 18% productivity per advanced technology adopted (GOV.UK, 2025); the guide also models the admin cost of a 100-person UK firm at roughly £1.9 million a year (ONS median earnings plus on-costs and the Ricoh figure), while noting automation reclaims only the repeatable slice. Gives an accurate side-by-side comparison table and a decision guide: an all-in-one managed platform like Claromentis fits compliance-led teams that want a partner; Power Automate suits Microsoft 365 shops; Zapier connects apps; Monday.com is for visual work management. It stresses deciding what to automate first before choosing a tool, and notes the Claromentis route runs roughly £8,000 to £25,000 in year one for 30 to 100 users (modular, per-user private). Since 26 September 2026 it also carries the SME decision layer (the former SME post, merged and redirected here): what changes at SME scale, how to score a process before automating it (often enough to pay back, crosses a handoff, costly when missed), automate versus hire with a four-way table, why projects stall (no clear process, no owner), why automation tied to one person's account breaks when they leave, and a four-step way for a UK SME to start, including build versus buy and who runs it without an IT team. Includes a five-question FAQ. Stats sourced to the GOV.UK SME Digital Adoption Taskforce (2025; 43% of SMEs had no plans to use AI in 2024), ONS ASHE (2025) and ONS technology adoption (2023), Ricoh (2025), SafetyCulture/YouGov (2025), CIPD via People Management (2025), KPMG (2024) and Microsoft's orphaned-flow guidance. Authored by Harsh Divecha. Published 2026, rewritten 2026. - [Employee Onboarding Automation for UK SMEs (2026)](https://techspireit.co.uk/employee-onboarding-automation-for-uk-smes-2026/): A practical guide to automating the starters, movers and leavers (SML) lifecycle for UK SMEs. Explains what employee onboarding automation is (a digital form plus an automatic workflow with an audit trail, not a chain of emails), why manual onboarding costs more than owners assume, and why offboarding is the riskier half: 43% of UK businesses suffered a breach last year (GOV.UK Cyber Security Breaches Survey 2025), often via a leaver who kept access. Covers what to automate first, the leaver test, building it with a no-code workflow tool inside Claromentis InfoCapture, and standalone onboarding app vs onboarding built into your platform (with a comparison table). Cites GOV.UK (2025), Acas staff induction guidance, and Glassdoor onboarding research (the widely cited ~82% retention figure). Includes a four-question FAQ. Authored by Harsh Divecha. Published June 2026. - [What Is a Digital Workplace Solution? The 2026 Guide for UK Businesses](https://techspireit.co.uk/what-is-a-digital-workplace-solution-the-2026-guide-for-uk-businesses/): The category pillar that defines a digital workplace solution for UK SMEs: one connected platform putting the intranet, business process automation and learning behind a single login and one search, instead of a drawer of disconnected apps. Explains what it is (the intranet is the base, with automation and learning on top), why it matters now (cloud computing is mainstream, adopted by 69% of UK firms by 2023 versus AI at 9%, and 28% of working adults in Great Britain were hybrid working in early 2025), and the measurable cost of fragmentation (Harvard Business Review found workers switch between apps and websites nearly 1,200 times a day and lose just under four hours a week reorienting, about five working weeks a year; Asana's own survey puts "work about work" at 58% of the working day). Covers the three pillars, who needs one (UK SMEs of roughly 30 to 500 staff; ONS found technology adopters associated with 19% higher revenue (turnover) per worker, an association rather than proof of cause; Be the Business estimated a sustained 1% annual SME productivity rise would add £94 billion to the UK economy over five years), security and compliance (UK-based or on-premise hosting, single sign-on, permission levels, audit trails), a five-step content-and-permissions-first rollout (most UK SMEs live in 6 to 8 weeks), and an honest "do you need it yet" test. Indicative cost is £8,000 to £25,000 in year one for 30 to 100 users, modular, with per-user rates depending on the modules switched on. Acts as the hub linking down to the spoke guides (the seven-platform intranet comparison, the AI-powered intranet explainer, Claromentis vs SharePoint, business process automation, the LMS guide, the AI usage policy, and Claromentis 11). Includes a five-question FAQ. Stats sourced to ONS (2025), Harvard Business Review (2022), the Asana Anatomy of Work Global Index (2023) and Be the Business (2023). Authored by Harsh Divecha. Published April 2026, rewritten June 2026. - [What Is an LMS, and Does a UK SME Need One in 2026?](https://techspireit.co.uk/lms-for-uk-smes-2026/): A practical guide to learning management systems for UK SMEs: what an LMS does, what it costs, and an honest test of whether a business actually needs one. Covers compliance and mandatory training, training records, the report you can hand an auditor, standalone vs intranet-integrated LMS (with a comparison table), and choosing on adoption over features. Pricing guidance: a mid-market LMS is roughly low single to low double-digit pounds per user per month (around £3,000 a year for 50 staff), while an integrated Claromentis digital workplace for 30 to 100 users is roughly £8,000 to £25,000 in year one across the whole platform. Cites the GOV.UK Employer Skills Survey 2024 (70% of UK employers who train staff use e-learning; £1,700 per employee training spend in 2024) and CIPD learning research. Includes a four-question FAQ. Authored by Harsh Divecha. Published June 2026. - [Claromentis vs SharePoint for UK SMEs (2026 Guide)](https://techspireit.co.uk/claromentis-vs-sharepoint-uk-smes/): A practical comparison for UK SMEs deciding between Claromentis and Microsoft SharePoint as their digital workplace platform. Covers year-one cost (£8,000-£25,000 vs £25,000-£45,000 ranges), deployment timeline, Microsoft 365 integration, admin requirements, and the SharePoint migration path. Includes a five-question FAQ on integration, pricing, switching timeline, and IT staffing. - [Best Intranet for UK SMEs in 2026: 7 Platforms Compared](https://techspireit.co.uk/best-intranet-software-uk-smes-2026/): An independent comparison of seven intranet platforms (Claromentis, Microsoft SharePoint, HUB Intranet, Simpplr, MyHub, Jostle, ThoughtFarmer) for UK SMEs of 30 to 500 staff. Covers year-one budgets (£3,000-£45,000), deployment timelines (1 to 8 weeks plus adoption period), modular vs single-product architecture, UK and EU data residency, and a decision matrix mapping British SME procurement scenarios to the platform that typically fits best. Includes a three-question FAQ on cost, the SharePoint-vs-dedicated-platform question, and which platforms include native business process automation. - [Best LMS for UK SMEs in 2026: 7 Platforms Compared](https://techspireit.co.uk/best-lms-for-uk-smes-2026/): An independent, fit-based comparison of seven learning management systems for UK SMEs of 10 to 500 staff: Claromentis (via Techspire IT), TalentLMS, iSpring Learn, Skillcast, Moodle, LearnUpon and Docebo. Rates each on five criteria a British SME actually feels: honest comparable pricing, UK or EU data residency, adoption by non-technical staff, compliance evidencing, and integration with existing tools. Leads on the column most "best LMS" lists skip, where each platform actually holds UK customer data: iSpring stores UK and EU data in Europe (AWS Dublin and Frankfurt), Moodle gives UK control if self-hosted or via a UK partner, Skillcast is a UK provider, Claromentis runs on Google Cloud or on-premise with ISO 27001:2022 (confirm region), while TalentLMS publishes no UK or EU option and both LearnUpon and Docebo are GDPR-compliant but need residency confirmed with sales. Indicative year-one cost guidance: TalentLMS from USD 119 per month (up to 40 users), iSpring around USD 3.58 per active user (indicative), Skillcast published subscription tiers by quote, Moodle core free with MoodleCloud from about £120 a year, LearnUpon quote-only (about £10,000+ a year estimate), Docebo quote-only premium, and an integrated Claromentis digital workplace roughly £8,000 to £25,000 in year one for 30 to 100 users. Includes a decision matrix mapping seven common UK SME scenarios to the strongest-fit platform, the three most common LMS buying mistakes (paying for seats nobody uses, buying a course-selling platform for internal training, and treating integration as an afterthought), and a five-question FAQ. Stats sourced to the DfE Employer Skills Survey 2024 (UK employers spent £53.0 billion training staff in 2024; 59% funded or arranged training; 1.26 million employees judged to have a skills gap), the HSE 2024/25 (1.9 million working people in Great Britain reporting a work-related illness), and Grand View Research (UK LMS market about USD 1.6 billion in 2025, a commercial estimate). Discloses that Techspire IT is an Authorised Claromentis Partner and includes Claromentis in the list. Authored by Harsh Divecha. Published July 2026. - [AI Usage Policy for UK SMEs: How to Write One Your Team Will Follow (2026)](https://techspireit.co.uk/ai-usage-policy-for-uk-smes-2026/): A practical guide to writing an AI usage policy for UK SMEs. Explains what an AI usage policy is (a one-to-two-page document naming approved tools, the data that must never be pasted into AI tools, who reviews AI output, and how to report mistakes), why it matters now (61% of UK organisations allow generative AI at work but only 31% have a formal policy, CIPD 2025), and why it is not a legal requirement yet UK GDPR and the Data Protection Act 2018 still apply (the ICO publishes AI guidance and a risk toolkit). Argues governance beats banning: bans push usage underground (78% of AI users bring their own tools, 52% hide it, Microsoft 2024), using the 2023 Samsung ChatGPT data leak as the cautionary case. Gives the eight-section one-page policy skeleton, the do-not-paste list (client data, financials, passwords), how to roll it out and prove who has read the current version, and how the AI Policy Manager in Claromentis runs the lifecycle, acknowledgement tracking, audit trail and an in-policy AI assistant. Stats sourced to Deloitte (11 million UK people have used GenAI for work, 2025), CIPD (2025), Microsoft and LinkedIn Work Trend Index (2024), the British Chambers of Commerce (35% of UK SMEs actively using AI, 2025), the ICO, and TechCrunch/Bloomberg (Samsung, 2023). Includes a five-question FAQ. Authored by Harsh Divecha. Published June 2026. - [What's New in Claromentis 11? AI Search, Locations & More](https://techspireit.co.uk/claromentis-11-whats-new/): Partner deep-dive on the Claromentis 11 release of 18 May 2026, covering the seven new features for UK SMEs: AI Search with portal-only grounding (no hallucinations, every answer cites a source from the customer's own portal), permission-aware results (the same query returns different correctly-scoped answers per user), Elasticsearch 8 upgrade for fast keyword search, AI Chat Assistant for both staff and administrators (with optional connection to Claromentis Discover for product-level help), the new Locations app giving a 360-degree view of every site with per-site finance, NPS, training and policy data, Multi-Directory Sync allowing multiple Azure AD tenants in a single Claromentis licence, and the one-platform consolidation argument (intranet, business process automation and learning management all included). Sourced to the official Claromentis blog (18 May 2026), the Claromentis Discover Locations news post (7 May 2026), and McKinsey Global Institute Social Economy research on information-retrieval time (19% of the working week, nearly a day, searching for internal information). Authored by Harsh Divecha. Published 29 May 2026. - [AI-Powered Intranet for UK SMEs: What It Actually Does (2026)](https://techspireit.co.uk/ai-powered-intranet-uk-smes-2026/): An honest-test explainer of what an AI-powered intranet actually does for a UK SME, and whether a business needs one yet. Explains it in plain English (grounded, permission-aware AI search plus an assistant that answer staff questions from your own portal content and cite the source document, not the open web), and is straight about the limits: grounding reduces made-up answers but does not eliminate them, and the real risk is the AI surfacing content you already over-shared rather than inventing it, so you tidy content and fix permissions before switching on AI. Names which "hours wasted searching" figures are dependable and which are myths (the 2.5-hours-a-day line is a misquoted 2001 IDC estimate; the defensible figure is McKinsey's 19% of the working week; Atlassian's 2025 finding that teams spend a quarter of the workweek searching is vendor research). Includes a "do you need it yet" decision test (a plain, well-organised intranet is enough for small, tidy content; AI search earns its keep when staff lose real time hunting, you carry a real compliance load, or you are scaling past the point where everyone just knows where things live) and a five-question FAQ. Uses Claromentis 11 AI Search and the AI Assistant as the worked example, portal-only and permission-aware. Stats sourced to the ONS (23% of UK businesses using AI by late September 2025, up from 9% in 2023), Microsoft Learn (grounded retrieval, permission-aware results, oversharing governance), Varonis Threat Labs (the disclosed-and-patched SearchLeak flaw in Microsoft 365 Copilot search), and Martin White / Intranet Focus plus McKinsey for the search-time figures. Authored by Harsh Divecha. Published June 2026. - [Track Employee Training Records: 2026 UK SME Guide](https://techspireit.co.uk/track-employee-training-records-uk-smes-2026/): A practical, honest-test guide to tracking employee training records for UK SMEs. It leads on a surprise: no single UK law says "keep training records", the duty under the Health and Safety at Work etc Act 1974 is to PROVIDE training, and the record is simply how you prove you did, which is exactly what an HSE inspector, a CQC assessor or a client's supplier audit asks for. Covers which regulators expect records (HSE guidance INDG345 recommends keeping and monitoring them so refresher training happens on time; CQC expects monitored training records in care; the FCA sets hard retention, at least 5 years for MiFID competence records), what a defensible record contains, and UK retention periods (UK GDPR storage limitation means you set and justify your own; the common CIPD baseline is 6 years after employment ends for training records, with statutory periods such as first aid 6 years, fire warden 6 years, health and safety representatives 5 years, and FCA pension-transfer records kept indefinitely). Explains where the shared spreadsheet quietly fails (expiring certificates with no reminders, version drift, knowledge leaving when a staff member leaves), the five triggers to move off it, and a spreadsheet-versus-system comparison. On the stakes: 246 HSE prosecutions in 2024/25, a 96% conviction rate, over £33 million in fines and over 4,400 enforcement notices (HSE Annual Report 2024/25). Uses the Claromentis Course Activity Report as the worked example: bulk-import an existing spreadsheet, set course validity periods and automatic reminder emails, then filter by course and team and export the CSV an inspector would ask for. Includes a five-question FAQ. Stats sourced to the HSE (INDG345, first aid FAQs, and the Annual Report 2024/25), the FCA training and competence rules, the ICO storage-limitation guidance and CIPD retention guidance. Authored by Harsh Divecha. Published 11 July 2026. - [Intranet Adoption for UK SMEs: Why Projects Fail (and How to Fix It)](https://techspireit.co.uk/intranet-adoption-uk-smes-2026/): An honest guide to why UK SME intranet projects fail after go-live, and the playbook that makes one stick. The core argument: intranets almost never fail on the software, they fail on adoption after the money is spent, so it is really a change problem wearing a technology costume. Names the five ways adoption dies (nobody owns it; a big-bang launch to everyone at once; no anchor workflow people have to use; search that returns junk; and treating launch day as the finish line) and the decisive fix for each: name one accountable owner with protected time, not a committee; launch to one team on one painful workflow; give people one job they can only do on the intranet, such as booking annual leave, to build a return habit; move only current content, never the whole old drive; and fix findability by clearing the top zero-result searches each month. Argues you should measure return visits, not launch-day logins, watching weekly active users in week six and week sixteen as the honest signal, with a healthy intranet sustaining roughly 75 to 80% weekly active users. Uses a Claromentis personalised homepage, built-in intranet analytics and the AI Assistant as the worked example, and draws on the founder's experience running a Claromentis intranet for 850+ staff across 20 countries at a healthcare group. Stats sourced to Gartner (2023: 47% of digital workers struggle to find the information they need), Simpplr Research (nearly 60% of intranet program managers cannot state their intranet's purpose) and Gallup (UK employee engagement at 10%). Includes a five-question FAQ. Authored by Harsh Divecha. Published July 2026. - [Do You Need an Intranet With Microsoft 365? (2026)](https://techspireit.co.uk/intranet-vs-microsoft-365-uk-smes-2026/): An honest UK SME decision guide to whether a dedicated intranet is needed at all when the business already pays for the Microsoft 365 bundle. The core argument: for many UK SMEs the answer is genuinely no, not yet, and a vendor saying so is the useful answer. Explains what Microsoft 365 actually gives you for an intranet (SharePoint communication sites for pages and documents, Teams for conversation, Viva Connections as a dashboard layer surfacing SharePoint inside Teams), and is explicit that Teams is not an intranet and SharePoint is a toolkit you must build and govern rather than a finished intranet. States the conditions under which Microsoft 365 is genuinely enough: simple internal communications, mostly desk-based staff who all have company email and licences, no formal policy-tracking duty, and someone in-house with the SharePoint skills and time to build and maintain it. Then names the five triggers that mean a dedicated intranet is now the cheaper option: needing to prove staff have read and accepted a policy with a version-level audit trail; needing targeted news you can confirm actually reached the right people; needing to reach deskless or non-email staff; having nobody in-house able to build and govern SharePoint; and wanting forms, workflow and training on one platform rather than stitched together. Covers the true cost comparison, including the build and maintenance time SMEs routinely underestimate when treating SharePoint as free because it is already in the licence. Uses Claromentis Policy Manager as the worked example of the one thing a SharePoint folder cannot do: prove who read which version of a policy and when, with acceptance tracking, reminders to those who have not accepted, and an audit trail that cannot be edited away. Includes two interactive tools readers can use in the page: a five-question decision tool that returns an honest verdict on whether Microsoft 365 is still enough, and a working Policy Manager acceptance demonstration. Includes a side-by-side intranet versus Microsoft 365 comparison table, a two-minute audio overview, and a five-question FAQ. Written from the founder's experience running a Claromentis intranet for 850+ staff across 20 countries. Authored by Harsh Divecha. Published July 2026. ## Resources and documentation - [Resource Library (Brochures)](https://techspireit.co.uk/brochures/): Six downloadable PDF guides and a bundle of all six, covering the digital workplace, intranet, BPA, LMS, and workflow automation, organised by topic and audience (IT and Operations, HR and L&D, Managers, Operations). - [Video Library](https://techspireit.co.uk/video-library/): Demo videos showing platform walkthroughs, workflow examples, and feature deep-dives. - [FAQ](https://techspireit.co.uk/faq/): 58 answers from Techspire IT, an Authorised Claromentis Partner, in eleven groups: before you choose, what it can do, AI Search, automation, learning, implementation, pricing, security and data, SharePoint and Microsoft 365, trying it first, and support. The questions can be filtered by word. - [Blog](https://techspireit.co.uk/blog/): Insights, guides, and analysis on digital workplaces, intranets, business process automation, and learning management for UK SMEs. ## About and contact - [About Us](https://techspireit.co.uk/about-us/): Founder Harsh Divecha's background managing Claromentis at scale in healthcare before founding Techspire IT in 2025. - [Contact](https://techspireit.co.uk/contact-us/): Enquiry form, email (info@techspireit.co.uk), hours (Monday to Friday, 9:00 to 17:00 UK time) and the registered office. Techspire IT works remotely: meetings are by call or screen share. - [Remote Support](https://techspireit.co.uk/remote-support/): Secure remote support sessions for existing Techspire IT clients, started only with the client's consent. - [Support Portal](https://techspireit.co.uk/support-portal/): Customer support portal for existing clients.